Shipping, from checkout to doorstep.

01Order Processing

Orders are processed within 2–4 business days after payment has been successfully received.

• Orders are not processed or shipped on weekends or public holidays.
• During periods of high demand, product launches, or holiday seasons, processing times may be slightly longer.
• Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

02Shipping Destinations

We proudly ship to customers worldwide.

If your location is unavailable during checkout or additional shipping arrangements are required, please contact our support team before placing your order.

03Shipping Costs

We offer free standard shipping worldwide on all orders, with no minimum purchase required.

Optional expedited shipping is available for an additional fee shown at checkout.

04Estimated Delivery Times

Delivery times vary depending on your location. Estimated delivery times begin once your order has been shipped and are intended as general guidelines only.

Delivery estimates are approximate and may vary by destination, customs clearance, local carrier conditions, and peak periods.

Shipping times may vary due to:

• Destination country.
• Customs processing.
• Local postal services.
• Weather conditions.
• Peak holiday periods.
• Carrier delays.

05Order Tracking

Every order includes tracking.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take 24–72 hours to update after shipment.

06Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your local authorities.

These charges are the responsibility of the customer and are not included in the product price or shipping charges unless otherwise stated.

Victorian Couture is not responsible for delays caused by customs clearance procedures.

07Address Changes

If you need to update your shipping address, please contact us as soon as possible.

Address changes can only be made before your order has been shipped. Once an order has been dispatched, we are unable to modify the shipping address.

08PO Box Deliveries

We are able to ship to PO Box addresses where supported by the selected shipping carrier.

Please ensure your shipping address is complete and accurate to avoid delivery delays.

09Shipping Delays

While we work hard to ensure timely delivery, shipping times may occasionally be affected by circumstances beyond our control.

These may include:

• Severe weather.
• Customs inspections.
• Public holidays.
• Transportation disruptions.
• Carrier delays.
• Natural disasters.
• Other unforeseen events.

Delivery estimates should be considered approximate and are not guaranteed.

10Incorrect Shipping Information

Please ensure that your shipping information is accurate before placing your order.

Victorian Couture cannot be held responsible for delays resulting from incomplete or incorrect shipping information provided at checkout.